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  • DO YOU OFFER INTERNATIONAL SHIPPING?
    TwoThirty Collective offers international shipping for orders placed online. Orders shipped outside of the United States will be subject to customs duties/taxes. International orders are sent through Global-e and shipped via DHL. Global-e has enabled us to take payment of customs fees at the time of checkout. These fees are included in the price. Payment of duties at checkout guarantees that your package will arrive fully landed.
  • ITEM AVAILABILITY
    For items sold out online, you can sign up to be notified when they become available. From the item detail page, select the colour and size you want and then click on the "Notify Me When Available" button. Enter your email address and submit.
  • WHEN WILL MY ORDER ARRIVE?
    Please allow up to 5 business days to verify and process your order and between 5-10 business days for delivery. You will receive an email notification once your order has shipped. Orders placed over the weekend or on holidays will begin processing the next business day. During high order volume periods we may require additional processing time. Please visit our shipping page for additional information and estimated delivery times.
  • RETURN POLICY?
    Please review our return policy here.
  • CAN I CANCEL OR MODIFY AN EXISTING ORDER?
    Unfortunately, we cannot make changes to an order after it has been placed. Please carefully review your order prior to completing your purchase.
  • WHAT PAYMENT METHODS DO YOU ACCEPT?
    We currently accept Visa, Mastercard, American Express, Apple Pay, Google Pay, AfterPay and PayFast.
  • I'M HAVING ISSUES CHECKING OUT. WHAT DO YOU SUGGEST?
    Please ensure that the billing address is consistent with your bank’s records. Otherwise, you will need to contact your bank/credit card provider as we cannot resolve credit card issues on our end.
  • WHAT CURRENCY ARE YOUR PRICES IN?
    Orders placed by customers residing in the United States and Australia will be charged in US Dollars (USD). Orders placed by customers residing in South Africa, Namibia, Botswana, Zimbabwe, Lesotho, Eswatini and Mozambique will be charged in South African Rand (ZAR). International customers will see prices in USD until the checkout page, where they will convert to the local currency of the country of residence. International customers may also change the currency shown at any time by selecting their country of residence at the bottom left corner of our website.
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